Terms of Service

Please read these terms before using Artisorto. By registering or continuing to use the service, you agree to be bound by them.

Last updated: August 2026

What the service is

Artisorto provides commission intake pages, matching, quotations and order tracking tools for creators. We do not collect or forward payments, do not sit in the payment flow, and do not guarantee the outcome of a transaction. All payments happen directly between the client and the creator, and disputes are settled between them.

Accounts and eligibility

  • You must be at least 16 years old to register and use the service
  • You must provide accurate registration details and keep your credentials confidential
  • Anything done through your account is treated as done by you
  • Accounts may not be transferred, rented out or shared
  • Tell us immediately if you believe your account has been compromised

Your content

  • You keep the copyright in the images and content you upload
  • You grant the platform the licence needed to reproduce, transmit and display that content as part of providing the service (for example on your intake page, in previews and thumbnails)
  • You warrant that you have the right to upload the content and that it infringes no one's copyright, trademark, likeness or privacy
  • You can delete your content at any time; copies already cached or downloaded by others are outside our control

Prohibited conduct

  • Uploading child sexual abuse material (CSAM) — the account is permanently banned immediately and we reserve the right to report it to the authorities
  • Impersonating someone else, or taking commissions using another person's work
  • Using the service for fraud, money laundering, stolen-card transactions or other unlawful purposes
  • Asking others to collect, forward or exchange money on your behalf
  • Distributing malware, attempting unauthorised access, or interfering with the service
  • Bulk access, scraping or other automated abuse of the service
  • Harassment, threats or hate speech

Commission transactions

We provide matching and management tools only; we are not a party to the transaction:

  • The scope, price, schedule and delivery method are agreed between the client and the creator
  • Payment methods and accounts are supplied by the creator; we do not verify, guarantee or hold funds
  • Refunds, compensation and disputes are settled between the parties; we neither intervene nor arbitrate
  • The progress, amount and payment status fields are a shared record for both parties and are not proof of payment
  • In fraud cases we may assist a judicial investigation within the scope set out in the fraud prevention notice

Creator terms

  • Creator applications are reviewed by an administrator, with the result sent by email
  • Creators must describe their services, prices and availability accurately
  • When a creator removes a commission request it is hidden rather than destroyed; the record is retained so disputes can be investigated
  • We may suspend or revoke creator status for breaches of these terms or repeated disputes

Intellectual property and takedowns

  • The platform name, logo and interface design belong to us
  • On receiving an infringement report we may remove the content first and notify afterwards
  • Liability for infringement rests with whoever uploaded the content

Availability and disclaimers

  • The service is provided "as is", without warranties of any kind, express or implied
  • We are not liable for data loss or downtime caused by system failure, maintenance or force majeure
  • We are not liable for problems arising from third-party services (such as Google sign-in, email delivery or cloud storage)
  • We do not warrant the accuracy of data or of any analysis it produces

Suspension and termination

  • You may stop using the service at any time; to delete your account, contact us
  • We may suspend or terminate accounts that breach these terms
  • After termination your public content is no longer displayed
  • Records relating to a dispute, a fraud investigation or a statutory retention period are kept for their retention period

Changes to these terms

We may change these terms or the features of the service at any time. When we do, we update the date at the top of this page; for significant changes we will also notify you in-platform or by email. Continued use means you accept the change.

Contact us

For questions about these terms, email support@artisorto.com.